Delivery info

Pick Up

Auckland customers are welcome to collect their wine from us at 16 Virginia Ave East, Eden Terrace Monday – Friday between 7am and 5pm. Parcels will be ready for collection once payment has been received for you items. 

To Your Door

The following courier rates will be applied to your purchases if you would prefer them to be dropped to your door.

A case refers to 12 x 750ml bottles.

All items (including shipping) must be paid for in full prior to dispatch.

We will make every effort to process and dispatch your order from our secure, climate-controlled hub within 24 hours.  If your parcel is likely to be held in a courier depot over a weekend, we will hold your parcel for dispatch on the Monday to ensure your purchases stays in great condition.

Please note we can not ship to Post Office Boxes and a signature must be secured for delivery. The individual receiving the items must be 18 years old or over.

Tracking

Once your item is fulfilled, we will provide you with a notification.  If you're items will be shipped via courier, this notification will contain a tracking number.

Packing

We’ve invested in high quality curb-side recyclable packaging to best protect your purchases from the bumps on the road. You’ll notice your parcel in the back of the van as it will be strapped in brightly coloured “Fragile” tape. 

Warm Weather

When the weather warms up, our packaging to you may change. To protect your purchase, you may receive a poly pack that offers thermal protection from New Zealand’s relentless sun. Whilst this is not curb-side recyclable, it can be reused (and is a great way for keeping your wine in good condition until you’re ready to drink it).

International

If you’re not on these fair shores, we will work with you directly to secure a service that will deliver your wonderful items to your door.